Our policy lasts 60 days. If 60 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item has to be the he same condition that you received it. It must also be in the original packaging.
We'll send you our return address, once we receive the product we'll process your refund.
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
We do NOT pay for the return postage shipping fee. You will be responsible for paying for your own shipping costs for returning your item.
There are certain situations where only partial refunds are granted.
Any item not in its original condition, is damaged or missing parts for reasons not due to our error
Any item that is returned more than 60 days after delivery
Beauty Lust's order process is automated to distribute products quickly and accurately. We apologize but once the order has been placed it can NOT be canceled. receive a lot of orders and we are unable to go through them individually as this will cause delays to all other orders. If you'd like a return, please email us and we'll provide the address once you've received your package unopened. Please review your items before completing your orders. Pricing on the website is subject to change without notice. orders placed before promotions are not eligible to receive new promotions or discounts At Beauty Lust we strive to ensure our customers get their product quickly and safely. Therefore, orders are processed as fast as a few hours after the purchase has been made.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at firstname.lastname@example.org
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Disputes and Chargebacks
By making a purchase on this website you agree to not file a charge back or a dispute until you've tried to contact our support via email, and have waited at least 72 Hours for a response from us. You agree to send us an email to email@example.com to resolve any payment issues you many encounter with us.
You agree to be liable for damages and business losses due to charge backs or disputes made by you within 60 business days of your purchase, and you also agree to appear in small claims court and be liable for our attorney's fees. If your order or products fail to arrive and you have evidence that you've reached us via the email mentioned above, and we did not get back to you or help you with a return or refund request within 60 business days of your purchase, you may file a charge back with no liability.
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
We DO NOT ISSUE REFUNDS for packages that state being delivered.